The Reindeer Centre Ticket Portal

Terms & Conditions

Who we are

Our website address is https://www.reindeercentre.co.uk/

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

ANIMAL CONTACT ADVICE

All animals naturally carry a range of micro-organisms, some of which can be passed onto humans, where they may cause ill health. Some of these such as E Coli 0157, present a serious hazard to health and can cause severe illness. If a member of your group shows signs of illness (e.g. sickness or diarrhea) after a visit, they should visit a doctor explaining they have had recent contact with animals.

 ✔ Wash hands properly with soap and water

✱ After touching animals or their pens

✱ After leaving the animal contact areas

✱ Before eating or drinking

✱ After changing footwear

✱ Before leaving the farm

 ✔ Supervise children to wash their hands properly

 ✔ Cover all cuts and grazes with a waterproof dressing/plaster

✖ Do not kiss animals

✖ Do not eat, drink or breastfeed whilst in the animal areas

✖ Do not let children touch animals or railings if they suck their fingers

✖ Do not allow children to suck their fingers or put anything in their mouth when in the animal areas, including small toys/ comfort blankets

✖ Do not reuse dummies if they touch the floor, until they have been sterilised

If a member of your group shows signs of illness (e.g. sickness or diarrhea) after a visit, they should visit a doctor explaining they have had recent contact with animals.